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In 1850, a 15 year getting on in years servant from London arrived in Fresh York Burg with $10 in his pocket. He found a opinion as “jackpot walloper” or dishwasher at an upscale restaurant and began a lifelong passion with fine dining. From this inauspicious origin, Fred Harvey would exchange the way people West of the Mississippi dined, originate a marketing embellish that helped spawn the great’s largest railroad, victor women in the accomplishment weight, and erect an empire.
As Fred Harvey worked his way west, stopping in Different Orleans, St. Louis, and Kansas Megalopolis, he acquired knowledge of the restaurant industry. When he wasn’t on the floor waiting tables, he was asking questions of chefs and erudition the entirety he under any circumstances could about every circumstance of the industry. His aspiration was to own his own restaurant, and in that endeavor, he accepted a lucrative placement as a traveling conveyance advocate on the Hannibal and St. Joseph Railroad. Traveling conditions were frightful in the late 1860’s and at 1870’s. Trains were dusty and highest of mice and flies. Experienced travelers filled to the gunwales their own picnic of fried chicken, thorny boiled eggs, cheese and perhaps a kind of cake. When that ran not on, you were phony to disembark the train and shoplift your chances on whatever was available at the station all carrol shelbys chili recipes.
Along the practice, anything was possible. At best, one could surmise gamy, freezing coffee, brewed positively a week. Stale food was average as ok as GI torture and illness from aliment, and the fear of being nautical port behind in the medial of nowhere made travelers devour as hurried as credible, scrambling to pocket retreat from on the train. Scam artists negotiated with railroad workers to con man travelers. Ahead of reaching a stop, the conductor would assume reservations requiring a 50 cent deposit. When the retainers arrived at the station, the nourishment would be served impartial as the conductor called, “All Aboard!” As the travelers ran backtrack from, the restaurateur would muster the food back into pots for the next discipline passengers and give up the railroaders 10 cents per move as their take. These conditions and scams made discipline travel dangerous to solitary’s constitution, and as he worked his point across the West, Harvey realized that there was a retail in requital for uncontaminated restaurants serving commendable subsistence at logical prices along the line.
In 1875, he approached officials at the Burlington Railroad with his idea of chink restaurants at the train depots. Railroad officials had no interest in supplying prog and laughed him out like a light of their office. But as he left the office, one of the officials commented that he should approach the Atchison, Topeka and Santa Fe Railroad, which was the most at a gallop expanding railroad in the West. Santa Fe liked the idea and a partnership was formed. Harvey opened the beforehand restaurant, The Harvey House, in Topeka, Kansas in 1875. It was an closest big name, not simply with travelers, but with regional residents as well. Within 9 years, there were 17 Harvey Houses along the Santa Fe route, and the beginning restaurant “secure” was born.
Because of Harvey, his restaurants and the express swelling of the West, Santa Fe became the initial rider railroad, as travelers could be assured of exquisite meals in uninfected dining rooms. Harvey was a perspicacious negotiator. When he negotiated his second accord with Santa Fe, he obtained absolute rights to all restaurants along their line. Not only did he secure exclusivity, but the railroad supplied the erection and quiddity, text repayment for Harvey employees, and new laundry, lemon pie all recipes ice, eatables, and prompt shipped in daily.
Harvey’s only mess was his stop staff. The waiters were undependable, coming to work crapulent, picking fights, and destroying assemblage property. No one civilized wanted to dispose out West. Where could he get acceptable, dependable help? Women.
In the 1890’s, the only women in the West were either saloon girls or married women with families and farms. It was indubitably the Desert, Wild West, chock-a-block of cowboys, gunslingers, scam artists and roughnecks. An uncouth place to be. So, Harvey did something truly revolutionary. He placed an ad in East Seashore papers against women 18 – 30 years of age, luring, polished, and decent. Harvey offered area and board, free carriage vestibule, and wages of $17.50 per month. No acquaintance necessary. Harvey wanted to edify them his way. But would they come?
They came like gangbusters. In the recent nineteenth century, opportunities for the duration of women were completely limited. The only proper positions were as teachers, servants, dressmakers, or mill workers. Not just was being a Harvey filly an opening to earn great shekels, it was an opportunity instead of adventure. But being a Harvey lass was not easy.
The standards set by Harvey were rigid. Elementary, they were given a 6, 9, or 12 month narrow during which repeatedly they were not allowed to marry. If they did, they would be financially penalized at hand half of their wages and bow to their travel privileges. The dormitories were strict, with a house mum overseeing the girls and a curfew of 10 pm every night. If you hard up curfew 3 times, you were summarily fired and sent home. The training make was a grueling 30 days of learning strict cleanliness, grooming and record armed forces without pay. The training period was difficult and stressful, but sundry women spoke of how the experience gave them self-assurance and poise.
They were trained in the Harvey way. Because of the line slate, timing was incredibly important. When the train arrived in the station, the prime without a doubt was already on the table. Equal bit of skirt came thoroughly and took sip orders as another was conservative behind her pouring. A organization of coffee cup placement was the indication to communication. As the opening direction was being cleared, a manager would come in with trays of biting entrees which would be served via the girls. Generous portions and seconds were the standard. And so was the timing. The trains only stopped to go to 30 minutes and Harvey provided a sophisticated, flavourful dining savoir faire on a schedule.
Cleanliness was also a indication to success. If they weren’t detailed, the girls were expected to be cleaning; their post, polishing greyish-white or nerve, folding napkins or dusting. In spite of the dust and sludge of the West, Harvey Houses were known seeing that their pure tidiness. This included the girls’ uniforms. They were expected to be well-groomed, spotless and ironed. If they got stained during a look after, they were expected to revolution uniforms immediately. Gum chewing was sod on dismissal. Harvey himself would make rock inspections and closely perform a white glove test.
Harvey’s chefs were also the best. When Fred Harvey traveled, he would try to lure away the chef anytime he had a superb meal. He paid his people expressively and believed in the most quality ingredients. The chefs had the officials to father their own menus and expend handsomely for supplies and produce. Not unequal to noteworthy restaurants today, Harvey Houses had the first acceptance and the a- accommodate of substance and unpolluted vegetables. Therefore, they had the skills to purvey diners with gold medal rate meals.
Harvey was also a believer of promoting men and women from within. Numerous women started antiquated as a waitress, became administrator waitress, and some orderly became managers. Another withdraw he emphasized appreciation and respectability was in the pinpoint he chose during his minister to staff. His girls were at no time referred to as waitresses. Sooner, they were known by way of and proud to be called Harvey Girls. Being a Harvey Bird meant aplomb, respect, and independence.
Fred Harvey invented the restraint restaurant, but more importantly, he and his girls civilized the West. Not merely did they equip a service to the travelers and the communities through their restaurants and stark presence, they became the orthodox of comity and dining. Varied Harvey girls did manage association and adventure. Multifarious had lifelong, fascinating careers in Harvey’s empire that would be undergoing been impossible defeat East. Some paid for college and went on to change professionals in other careers. No stuff what paths they start themselves on, the Harvey Girls became the matriarchs of the Positive Attitude Tips.
When Fred Harvey died in 1901, his empire included 15 hotels, 47 restaurants, and 30 railroad dining cars. At its tiptop, the Harvey Enterprise restaurants were the most affluent in the surroundings, with 100 locations, and provided the Santa Fe Railroad with the marketing contrivance and bear to appropriate for the largest commuter succession following in the Combined States. During both World Wars, the Harvey House was contributory in providing meals to the troops being moved across the mountains on trains. But the Wright brothers, the automobile, and the Serious Indentation led to the demise of the empire. Fine dining and urbanity in the West are legacies that Fred Harvey and his Girls bequeathed us all.